Enhancing Decision-Making Processes in Financial Institutions through Business Analytics Tools and Techniques
1 Zenith General Insurance Company Limited, Nigeria.
2 Zenith Pensions Custodian Ltd, Nigeria.
3 Department of Agriculture Economics, Anambra State Polytechnic, Mgbakwu, Nigeria.
Review
World Journal of Engineering and Technology Research, 2024, 03(01), 019–028.
Article DOI: 10.53346/wjetr.2024.3.1.0051
Publication history:
Received on 01 July 2024; revised on 10 August 2024; accepted on 13 August 2024
Abstract:
This review paper explores the transformative impact of business analytics on decision-making processes in financial institutions. It delves into the various tools and techniques employed in descriptive, predictive, and prescriptive analytics, highlighting their roles in enhancing accuracy, speed, and risk management. The paper also addresses the challenges and limitations faced in data quality, system integration, skill gaps, and regulatory and ethical concerns. Looking ahead, it identifies emerging trends such as AI, big data, and blockchain, as well as innovations like quantum computing and NLP, which promise to revolutionize the industry further. Practical recommendations for the effective implementation of business analytics are provided, emphasizing the importance of robust data infrastructure, a data-driven culture, strategic collaborations, and regulatory compliance. By adopting these best practices, financial institutions can leverage analytics to achieve superior decision-making, operational efficiency, and competitive advantage.
Keywords:
Business Analytics; Financial Institutions; Decision-Making; Predictive Analytics; Data Integration; Risk Management
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Copyright information:
Copyright © 2024 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0